Explain the types of restaurants and the classification of hotels.

1. 1 · Open in two lines. Commercial establishments prepare and serve food for profit. Restaurants and hotels form the largest part of the general market.
2. 2 · Draw a classification chart. [Chart: Commercial → General market (hotels, restaurants, cafes, dhabas) and Restricted market (transport catering, clubs)]
3. 3 · Types of restaurants.
   • Fine dining, casual or family, multi-cuisine.
   • Speciality or ethnic, quick service, coffee shop.
   • Cafeteria, theme restaurant, dhaba, food court and kiosks.
4. 4 · Star classification of hotels. Ministry of Tourism through HRACC: one to five star, five star deluxe and heritage hotels.
5. 5 · Other bases of classification. Location, size, length of stay, ownership, level of service and theme, with one example each.
6. 6 · In a real kitchen. The outlet type decides the menu, equipment, staff skills and space per cover.
7. 7 · Close in one line. Each type serves a different customer need, so planning starts by knowing the market.

Scoring tip: Use a table with three columns (type, features, example) for restaurants; it is quicker to write and easier to mark.