Define selection. Explain the steps in the selection process for a food service unit.
How to lay out the answer. Follow the frame, then write it in your own words.
1 · Open in two lines. Selection is choosing the most suitable candidates from those who applied. It is a negative process that screens out the unsuitable.
2 · Draw the flow. [Flow: screening → application blank → preliminary interview → tests → main interview → references → medical → appointment → placement]
3 · Early steps. Screening, application blank, preliminary interview.
4 · Tests and interview.
Trade, aptitude, intelligence, personality tests.
Main interview: structured, panel, stress or group.
5 · Checks and appointment. References, medical examination, final approval, appointment letter and placement.
6 · In a real kitchen. The trade test proves cooking skill; the medical check protects diners from infection.
7 · Close in one line. Careful selection gives the right person for the right job and cuts turnover and training cost.
Scoring tip: Number the steps in a flow chart, then give one line on each; stress the trade test and medical examination for food handlers.
