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Analysing the environment: Porter's five forces, McKinsey 7S and SWOT sheet
Essay frame

Explain Porter's five forces model with examples.

How to lay out the answer. Follow the frame, then write it in your own words.

  1. 1 · Introduce. Michael Porter of Harvard (1979) said five forces decide the intensity of competition and the profit potential of an industry.
  2. 2 · Draw the model. [Rivalry in the centre; new entrants above, substitutes below, suppliers on the left, buyers on the right, arrows pointing to the centre]
  3. 3 · Explain each force.
    • Threat of new entrants: depends on entry barriers.
    • Supplier power: few suppliers, unique inputs.
    • Buyer power: few large buyers, easy switching.
    • Threat of substitutes: other ways to meet the need.
    • Rivalry: many equal rivals, slow growth.
  4. 4 · Judge attractiveness. Strong forces mean low profit potential; weak forces mean an attractive industry.
  5. 5 · Link to strategy. Choose cost leadership, differentiation or focus to defend against the strongest forces.
  6. 6 · In Sri Lankan business. Mobile services: high rivalry (Dialog, SLT-Mobitel, Hutch), app-call substitutes, high entry barriers from licences.
  7. 7 · Limitations. It is a snapshot; it ignores cooperation and the role of government; industry borders blur in the digital age.
  8. 8 · Close. The model shows managers where profit is squeezed and where to act.

Scoring tip: The labelled five-force diagram is the heart of the answer. Draw it first, then explain each arrow.