Explain traditional and contemporary organizational designs with their strengths and weaknesses.
How to lay out the answer. Follow the frame, then write it in your own words.
1 · Open. Organizational design is the choice of structure. Designs range from traditional to contemporary.
2 · Traditional designs.
Simple: fast and cheap, but depends on one person.
Functional: savings from specialization, but weak coordination.
Divisional: results focus, but duplication.
3 · Contemporary designs.
Team: empowerment, but unclear chain of command.
Matrix and project: flexible, but two bosses and conflict.
Boundaryless (virtual, network): flexible and low cost, but less control.
Learning organization: continuous learning, but knowledge sharing is hard.
4 · Draw two charts. [A functional chart (MD → production, marketing, finance) beside a matrix grid (functions down the side, projects across the top)]
5 · Factors in choosing. Strategy, size, technology and environmental uncertainty; flexible work and contingent workers.
6 · In Sri Lankan business. Hayleys' business sectors work like divisions; inside a business, work is usually grouped by function.
7 · Close. Firms mix designs: stability from traditional forms, flexibility from contemporary ones.
Scoring tip: A three-column table (design, strength, weakness) answers most of this question in little space.