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Traditional and contemporary organizational designs sheet
Essay frame

Explain traditional and contemporary organizational designs with their strengths and weaknesses.

How to lay out the answer. Follow the frame, then write it in your own words.

  1. 1 · Open. Organizational design is the choice of structure. Designs range from traditional to contemporary.
  2. 2 · Traditional designs.
    • Simple: fast and cheap, but depends on one person.
    • Functional: savings from specialization, but weak coordination.
    • Divisional: results focus, but duplication.
  3. 3 · Contemporary designs.
    • Team: empowerment, but unclear chain of command.
    • Matrix and project: flexible, but two bosses and conflict.
    • Boundaryless (virtual, network): flexible and low cost, but less control.
    • Learning organization: continuous learning, but knowledge sharing is hard.
  4. 4 · Draw two charts. [A functional chart (MD → production, marketing, finance) beside a matrix grid (functions down the side, projects across the top)]
  5. 5 · Factors in choosing. Strategy, size, technology and environmental uncertainty; flexible work and contingent workers.
  6. 6 · In Sri Lankan business. Hayleys' business sectors work like divisions; inside a business, work is usually grouped by function.
  7. 7 · Close. Firms mix designs: stability from traditional forms, flexibility from contemporary ones.

Scoring tip: A three-column table (design, strength, weakness) answers most of this question in little space.