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Writing business reports sheet
Essay frame

Describe the structure of a formal business report.

How to lay out the answer. Follow the frame, then write it in your own words.

  1. 1 · Define a report. A report is an organised, factual document that helps a reader make a decision.
  2. 2 · Mention the types. Informal and formal; informational and analytical; routine and special.
  3. 3 · Preliminary parts.
    • Title page
    • Contents
    • Executive summary
  4. 4 · Main body.
    • Introduction with terms of reference
    • Method (procedure)
    • Findings under headings, with tables
  5. 5 · Ending parts.
    • Conclusions: what the findings mean
    • Recommendations: what to do
    • Appendices and references
  6. 6 · Qualities. Accurate, objective, clear, well organised, timely, signed and dated.
  7. 7 · Sri Lankan example. A branch report finding that 9 of 12 staff (75%) were late because of a bus timetable, recommending a later shift.

Scoring tip: Present the structure as a numbered list with one line on each part, then add the qualities. A small sample heading layout earns extra marks.