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Qualities of a good manager sheet
10-mark answer frame

Discuss the qualities of a good home manager.

How to lay out the answer. Follow the frame, then write it in your own words.

  1. 1 · Open in two lines. A home manager guides the use of family resources to reach family goals. Her qualities decide how smoothly the home runs.
  2. 2 · Three managerial skills (Katz).
    • Technical: know-how of the work.
    • Human: working with people.
    • Conceptual: seeing the whole picture.
  3. 3 · Personal qualities.
    • Knowledge and intelligence.
    • Emotional balance, patience and good health.
    • Honesty and a sense of responsibility.
  4. 4 · Managerial qualities.
    • Decision-making ability and foresight.
    • Leadership, organizing ability and delegation.
    • Flexibility, creativity and clear communication.
  5. 5 · Add an example to each. One home example per quality, e.g. foresight: saving for school fees due in June.
  6. 6 · How the qualities grow. Keep learning, practise small decisions, evaluate honestly and involve the family.
  7. 7 · Nutrition link. A food service manager needs the same skills to run a hostel or hospital kitchen.
  8. 8 · Close in one line. A good manager is made, not born: these qualities grow with practice.

Scoring tip: Group the qualities under headings (skills, personal, managerial). It looks organised and is easier to remember.