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Principles and process of management sheet
10-mark answer frame

Explain the process of management with a neat diagram.

How to lay out the answer. Follow the frame, then write it in your own words.

  1. 1 · Open in two lines. Management is a continuous process of using resources to reach goals. It has four steps: planning, organizing, controlling and evaluating.
  2. 2 · Draw the cycle. [Diagram: a circle of planning → organizing → controlling → evaluating → back to planning, with 'family goals' in the centre]
  3. 3 · Planning. Deciding in advance what, how, when and by whom. Set the goal, collect facts, list alternatives, choose one. Example: a festival menu and shopping list.
  4. 4 · Organizing. Divide tasks, assign responsibility, gather materials and coordinate. Example: each family member gets a festival job.
  5. 5 · Controlling.
    • Energizing: starting the work and keeping it going.
    • Checking: comparing progress with the plan.
    • Adjusting: changing the plan when something goes wrong.
  6. 6 · Evaluating. Judging results against goals and standards, in general or in detail. The lessons feed the next plan, completing the cycle.
  7. 7 · Nutrition link. A diet kitchen plans menus, organizes staff, checks portions and evaluates plate waste.
  8. 8 · Close in one line. Guided by principles such as division of work and order, the four steps keep turning so family management keeps improving.

Scoring tip: Draw the cycle first. Examiners look for the three parts of controlling and the arrow from evaluation back to planning.