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Outdoor and contract catering, franchising and food delivery apps sheet
10-mark answer frame

Discuss the essential features, advantages and drawbacks of food delivery apps.

How to lay out the answer. Follow the frame, then write it in your own words.

  1. 1 · Open in two lines. A food delivery app is an online platform that links customers, restaurants and delivery partners. It lets people order food from many outlets and receive it at home.
  2. 2 · Draw the link. [Diagram: Customer ↔ App ↔ Restaurant, with Rider carrying food from restaurant to customer]
  3. 3 · Essential features.
    • Location, menus, search and filters, cart.
    • Payment options, real-time tracking, ratings and offers.
    • Restaurant dashboard and rider app.
  4. 4 · Advantages. Convenience and choice for customers; wider reach and data for restaurants; jobs for riders.
  5. 5 · Drawbacks. Commission, food quality in transit, packaging waste, food safety, unhealthy habits, rider welfare.
  6. 6 · Cloud kitchens. Delivery-only kitchens that grew because of apps; low cost but fully app-dependent.
  7. 7 · In a real kitchen. Plan dishes and packaging that travel well and keep food at safe temperatures.
  8. 8 · Close in one line. Apps have changed how India eats; used well, they widen choice without lowering safety.

Scoring tip: Write advantages and drawbacks as two short lists side by side; examiners like the balance.