4 · Draw the situational model. [2×2 grid: task behaviour across, relationship behaviour up; telling, selling, participating and delegating in the four boxes, linked to R1-R4]
5 · Path-goal theory. Robert House: directive, supportive, participative or achievement-oriented behaviour, chosen to fit the environment and the followers.
6 · In Sri Lankan business. An apparel supervisor tells a new operator, sells to a keen trainee, participates with a skilled but demotivated worker and delegates to a veteran.
7 · Evaluate. Strength: realistic and situation-based. Weakness: Fiedler assumes style cannot change; readiness is hard to measure.
8 · Close. Effective leaders read the situation and their followers before choosing how to lead.
Scoring tip: Get the authors right: Fiedler uses LPC and three situational factors; Hersey and Blanchard use follower readiness. Mixing them up costs marks.