haya.Learning made clear
Unit VI · Information systems, ICT solutions and future trends
6 min readConcept sheetOften a 5-mark answer

Intranets and extranets

An intranet is a private, internet-style network for staff only; an extranet opens part of it to trusted outsiders such as suppliers and dealers.

Built withInternet technology: TCP/IP, web pages, browsers
Intranet usersEmployees only
Extranet usersEmployees + approved partners
Protected byFirewalls, logins, VPN

Internet vs intranet vs extranet

PointInternetIntranetExtranet
Who can use itAnyoneEmployees onlyEmployees and selected partners
OwnerNo single ownerThe organisationThe organisation
SecurityPublicBehind a firewall, with loginLogin, firewall, often a VPN
Typical usePublic website, emailHR forms, policies, notices, staff directorySupplier orders, dealer prices, customer order tracking

Uses of an intranet

  • Company news and notices.
  • HR forms: leave, claims, payslips.
  • Policies, manuals and procedures.
  • Staff directory.
  • Shared documents and team workspaces.
  • Training materials.

Uses of an extranet

  • Suppliers see stock levels and receive orders.
  • Dealers place orders and check prices.
  • Customers track their orders and shipments.
  • Partners share project documents.

Benefits and risks

BenefitsFaster communication, less paper, one up-to-date source of documents, and closer links with suppliers and customers.
RisksSecurity, especially with outsiders on an extranet; setup and running costs; information overload if poorly organised.

VPN

A virtual private network (VPN) creates an encrypted 'tunnel' over the public internet, so staff working from home, or a partner in another office, can reach the intranet safely.

In Sri Lankan business

A Sri Lankan apparel exporter could run an intranet for staff notices and leave forms, and an extranet where overseas buyers log in to track their orders and suppliers see fabric requirements.

Exam angle

Short answer: “What is an extranet?” A private network built on internet technology that lets selected outsiders, such as suppliers or dealers, reach part of an organisation's intranet.

Structured question: “Distinguish between the internet, an intranet and an extranet, with examples.” Internet: public, anyone. Intranet: private, staff only (HR forms). Extranet: staff plus approved partners (supplier ordering). Compare access and security.

Remember it

Inter = everyone. Intra = inside. Extra = inside + invited outsiders.